Water Softeners
Our Services
Solutions for Your Hard Water Problems
Installation, maintenance, and repair across Greater Boston
If you’re dealing with hard water, you’re not alone. It’s a common problem in many parts of Massachusetts, but it’s also one of the easiest water quality issues to solve. Clear Water Filtration, Pump, and Well Service provides water softener installation, repair, and maintenance throughout the Greater Boston area to help you combat hard water and protect your plumbing, appliances, and water quality.
Salt-Based Water Softeners
Salt-based water softeners work through a process called ion exchange, which physically removes calcium and magnesium from your water. This leaves you with soft water that’s easier on your plumbing system, appliances, skin, and hair.
How salt-based water softeners work:
- Hard water flows into the softener and passes through a resin tank
- Calcium and magnesium ions bind to the resin beads
- Softened water flows out of the tank and to your tap
Our team is available to help you choose the right size water softener for your home. We carry USA-made systems and handle the full installation from start to finish.
Water Softener Maintenance and Repair
Servicing all major water softener brands
From routine tune-ups to unexpected repairs, we provide professional water softener service to keep your system operating efficiently.
Maintenance
Our maintenance visits cover salt refills, resin bed flushing, system calibration, and a full inspection for wear or early signs of trouble. We’ll put your softener back in peak condition and let you know if anything needs attention before it becomes a bigger issue.
If you’re looking to streamline your water softener maintenance and save money, we offer maintenance plans at affordable monthly payments.
Repair
If your water softener has stopped working or isn’t performing the way it should, we’ll diagnose the issue and explain your repair options. We service most major brands regardless of where the system was purchased or installed, and can usually resolve issues in a single visit.
If repair no longer makes sense, we’ll let you know and help you figure out your next step without any pressure.
How to Tell if You Have Hard Water
Hard water often causes problems that homeowners don’t immediately connect to their water supply. The signs usually appear gradually, making them easy to dismiss or confuse with other causes.
If any of these issues sound familiar, you may be dealing with hard water:
- White or chalky residue on faucets, showerheads, and fixtures
- Spots or cloudiness on dishes and glassware
- Soap that doesn’t lather well or rinse off easily
- Dry and itchy skin or hair after showering
- Scale buildup in your water heater
A water test is the only way to confirm and measure how hard your water actually is. Once you know what you’re dealing with, you can decide whether it’s time to invest in a water softener.
Why Homeowners Choose
Clear Water
USA-Made
Equipment
Financing
Available
15+ Years of
Local Expertise
Over 13,000+ satisfied customers across
Massachusetts. We know the local water issues — PFAS, hard water, iron, well-water quality — better than anyone.
Independent Lab
Water Testing
Custom-Designed Systems
Don't Take Our Word for It
See what families across MA are saying about Clear Water.
Posted on Google meggan WeeseTrustindex verifies that the original source of the review is Google. We can't say enough good things about Clearwater Pump & Well Service. They truly went above and beyond to help us resolve a very frustrating issue with our irrigation pump and drive. After another company installed the wrong drive, Clearwater stepped in and worked tirelessly to find a solution. Before determining that the drive needed to be replaced, they spent hours at our home and on the phone with the drive manufacturer's customer support and technical team, doing everything possible to get the existing drive working. Their dedication, persistence, and commitment to helping us were exceptional. A huge thank you to Paul and his outstanding team—Mike, service technician Dimo, and electrician Jon. Everyone was knowledgeable, professional, patient, and genuinely cared about getting the job done right. We highly recommend Clearwater Pump & Well Service to anyone looking for honest, reliable, and experienced professionals. If you want a company that stands behind its work and goes the extra mile for its customers, Clearwater is the one to call.Posted on Google marilyn slatteryTrustindex verifies that the original source of the review is Google. I called a few companies before Clear Water as I had used them in the past. No response. Clear Water response was prompt and courteous as I was not a current customer Demo came at the appointed time and was very efficient. What we hoped to be an easy fix turned into a multiple hour job and even though he had to call in reinforcements he was a pleasure to work with. His day had to be extended because of my issue but he remained polite and committed to my needs. The men who worked on my well were terrific. The office personnel was professional and accommodating and the entire experience was positive. I highly recommend Clear Water and although I hope not to have to use them again, I wouldn’t hesitate if an issue arose.Posted on Google Jeff KalowskiTrustindex verifies that the original source of the review is Google. My well pump died in the early evening and when I put a call into them they got back to me right away and tried to trouble-shoot the problem with me and finally determined that the well pump had failed. They were at my house the next morning at 8am and replaced the pump right away. Their communication was outstanding with both the office staff and the technicians. These guys were terrific and I would highly recommend them. One of the best customer experiences I've ever had.Posted on Google Adam GuilmetteTrustindex verifies that the original source of the review is Google. Amazing customer service! Clear water was there for me on a Friday night and Saturday morning of a Holiday weekend to get me back up and water flowing! Thank you! Highly recommended!Posted on Google Val ZampineTrustindex verifies that the original source of the review is Google. We recently had Clearwater install a water softener and whole-house filtration system to address water quality issues in our home. From start to finish, the experience was professional and efficient. The technicians were wonderful and very well-educated. I would highly recommend your services for any well and filtration needs.Posted on Google Richie SchifferTrustindex verifies that the original source of the review is Google. Outstanding service and quality of their well systems ..2nd to none in the local well business ! I recommend them at the highest regardPosted on Google Tyler V. G. GeoffreyTrustindex verifies that the original source of the review is Google. So glad I called Clear Water Pump and Well for the install of the well pump on my property. Paul and Lisa were awesome to work with and were very insightful every step of the way. The rest of their team were just as awesome. They were professional, punctual, and very adaptable when I had to make an "on the job" change to our plan. Thank you for the great work!Posted on Google Chris OHalloranTrustindex verifies that the original source of the review is Google. Great service, very professional and thorough. Most importantly, extremely responsive (so important when you’re without running water).
Water Softener FAQs
A salt-based softener removes hardness minerals from your water entirely through ion exchange. A salt-free conditioner changes the physical structure of those minerals so they're less likely to stick to surfaces, but doesn't remove them. Salt-based systems produce measurable results — you can test your water and confirm the minerals are gone. We only install salt-based systems for that reason.
No. A properly installed water softener won't make your water taste salty. The ion exchange process adds a small amount of sodium, but it's minimal and well within normal drinking water standards. Most people notice no difference in taste.
Yes, for most people. Softened water contains a slightly elevated sodium level, which is not a concern for most households. If you have a physician-recommended low-sodium diet, it’s best to confirm with your doctor if softened water is safe for you. We can also discuss adding a reverse osmosis system at your kitchen tap for purified drinking water.
Most installations are completed in a single visit, typically two to three hours. We'll confirm a timeframe when we schedule your appointment.
Most systems benefit from a professional service visit once a year. This typically includes checking salt levels, flushing the resin bed, and inspecting the system for wear. Your water hardness and usage level may affect the frequency.
Yes. We service most major brands regardless of where the system was originally purchased or installed.